Personal Data Protection

pk66 Privacy Policy

Q: How can I request deletion of my data?

Contact us through our 24/7 Live Chat or email support@pk66.xin with the subject "Data Deletion Request". We will delete or anonymize your identifiable data. Please note that some financial records may need to be retained due to legal obligations.

This policy clearly explains how pk66 collects, uses, and protects your personal data.

Last updated: 30 October 2026

Section 1

Introduction — pk66 and the Purpose of This Policy

pk66 is an online casino and football betting platform built for players in Myanmar. From the moment we provide our service, we are committed to protecting the security and privacy of your personal data.

This Privacy Policy explains what personal data is collected and how it is handled when you visit our website pk66.xin or use our services. You may continue using our services after reading and agreeing to this policy.

If you do not agree with the terms set out in this policy, you may choose not to use pk66's services and may request that any data you have provided be deleted.

Section 2

Types of Personal Data We Collect

We collect the following types of data in order to provide our services and manage your account:

2.1 — Information You Provide Directly

Name and display name (Display Name)
Mobile phone number or email address
Date of birth (for age verification)
Payment details (deposit/withdrawal details via KBZPay, Wave Money, AYA Pay, CB Pay)
Comments and inquiries submitted when contacting customer service

2.2 — Automatically collected information

IP address and computer / mobile device type
Browser type and language settings
Pages visited on the website and time spent
Cookies and session tokens
Game history and financial deposit/withdrawal records

2.3 — Information received from third parties

To verify the payment details you provide, we receive only payment confirmations from payment service providers (KBZPay, Wave Money, AYA Pay, CB Pay). We never store your bank account numbers or PIN codes.

Section 3

Purposes for using personal data

We use your personal data only for the following purposes:

To process account creation and registration
To handle deposit and withdrawal requests
To verify game records and bonus calculations
To confirm that the player is 21 or older
To maintain fraud prevention, financial compliance, and account security
To provide 24/7 Live Chat and email customer service
To improve platform features
To send promotions and bonus updates that players have voluntarily requested

We do not use your personal data for any purpose other than those stated here. We will not sell your data to third parties for marketing purposes.

Section 4

Cookies and tracking technologies

The pk66 website uses cookies and similar technologies to improve your browsing experience and keep our services running smoothly.

Types of cookies we use

Strictly Necessary Cookies: Essential for login and session management. If these cookies are disabled, the website will not function correctly.
Functional Cookies: Used to remember language settings and display preferences.
Analytics Cookies: Used to understand how players use the website so we can improve our services. These are reviewed by us alone at no cost.

You can disable cookies through your browser settings. Please note that if strictly necessary cookies are disabled, some features of the website may stop working.

Section 5

Personal data sharing and third parties

We do not share your personal data with third parties, except in the following limited circumstances:

Payment processors: KBZPay, Wave Money, AYA Pay, and CB Pay receive only the information needed to process financial transactions.
Technology service providers: Companies under agreement with us for website development and operations — these companies may only handle data as we instruct and may not use it for their own purposes.
Legal requests: Where required by law enforcement authorities in the course of legal proceedings, only the necessary information is disclosed.

We will not share your data with third-party advertisers or data brokers for advertising purposes.

Section 6

Data protection and security measures

pk66 has put solid security measures in place to protect your personal data:

TLS/SSL encryption (HTTPS) is required for all data transfers
Access is restricted on a need-to-know basis — even our staff can only view information relevant to their role
Multi-Factor Authentication (MFA) is supported for account login
Player financial data is encrypted and stored securely
Security monitoring runs continuously to detect unauthorized access against policy
Staff receive regular training on personal data protection and cybersecurity

However, we transparently acknowledge that no digital service can guarantee 100% immunity. If a security breach occurs, we will notify you and resolve it as quickly as possible.

Section 7

Data Retention Period

We retain your personal information in accordance with the following criteria:

Active accounts: Retained for as long as the account remains open
Closed accounts: May be retained for a reasonable period after closure to meet legal requirements and maintain financial records
Financial transaction records: Retained in accordance with applicable law and financial regulatory requirements
Customer support records: Retained for as long as necessary to verify service quality and resolve disputed claims

Once the purpose for retaining data has expired, we will delete or anonymize any personally identifiable information.

Section 8

Your Rights

As pk66 players, you have the following rights regarding your personal data:

Right of access: You may request to view the personal information we hold about you
Right of correction: You may request that inaccurate or incomplete information be corrected
Right of deletion: You may request that your personal information be deleted, unless doing so conflicts with legal obligations
Right to object: You may object to the handling of your data for purposes not covered by this policy
Right to opt out of promotional communications: You may opt out of receiving unsolicited marketing messages related to our services

To exercise any of the above rights, contact us via our 24/7 Live Chat or by email at [email protected]. We will review your request and respond promptly.

Section 9

Protection of Minors' Personal Information

pk66 services are intended for adults aged 21+ only. If we become aware that personal information belonging to a person under 21 has been collected, we will immediately delete that data and close the account.

If parents or guardians notice that a minor has accessed the platform, we ask that you notify us immediately at [email protected].

Section 10

Policy Changes and Notification

We review this privacy policy periodically and may update it as needed. If significant changes are made, we will notify players through the following channels:

The "Last Updated" date will be clearly displayed on the website
Registered players will be notified via Live Chat or email
Continued use of the service will be taken as acceptance of the updated policy

If you do not agree with the updated policy, you may contact us to request that your account be closed.

Section 11

Contact Channels

If you have any questions, requests, or complaints regarding this privacy policy, you can reach us through:

24/7 Live Chat: Open the Live Chat on pk66.xin and connect with us directly in Burmese
Email: [email protected]

We are available 24 hours a day, 7 days a week under Myanmar Standard Time (MMT) UTC+6:30. Personal data requests are handled as a priority, and we are committed to protecting your privacy.

FAQ

What You Should Know About Privacy Protection

pk66 protects your data with SSL/TLS encryption, access controls, and regular security checks. Financial data is stored encrypted, so unauthorized access is not possible. Even employees can only view data relevant to their job role and have no access to anything beyond that.

Never. We do not share your personal data with third parties for advertising or marketing purposes under any circumstances. Payment processors and service providers receive only the data they need to do their job and are not allowed to use it for their own purposes.

Deposits and withdrawals are processed through the payment networks of KBZPay, Wave Money, AYA Pay, or CB Pay. We only receive payment confirmation and never store your bank PIN, OTP code, or full account number.

Contact us through our 24/7 Live Chat or email [email protected] with the subject "Data Deletion Request". We will delete or anonymize your identifiable data. Please note that some financial records may need to be retained due to legal obligations.

Yes, you can restrict cookies through your browser settings. However, please note that if essential cookies (login and session cookies) are turned off, some functions such as signing in, making deposits, and playing games may not work correctly.

When significant changes are made to the Privacy Policy, the "Last updated" date will be clearly shown on the website, and registered players will be notified via Live Chat or email. Continued use of the service after a policy change will be considered acceptance of the updated policy.

As soon as we become aware of a data security breach, we will act immediately to contain it and notify affected players as quickly as possible via Live Chat and email. We will then investigate what happened and put measures in place to prevent it from happening again.

Do you have questions about data protection?

Our 24/7 Live Chat customer service is ready to answer all your privacy-related questions in Myanmar language.